Privacy policy

Who is responsible

EZ-WEB, Lda., Rua do Regato 247 3º frente, 4415-317 Pedroso, Vila Nova de Gaia, Portugal (tax number 515626490) publishes Backyard Bloom and runs this website. We are the controller under the EU General Data Protection Regulation (GDPR). For anything about privacy write to privacy@backyardbloom.app.

The game

Backyard Bloom for iPhone, iPad and Android collects no personal data.

• The app does not connect to the internet. The Android app does not even ask for the internet permission.
• There is no account, no sign-in and no registration.
• There are no ads, no analytics, no crash reporting and no tracking tools from us or from anyone else.
• The app does not read your contacts, photos, location, microphone or camera.
• Your saved game, your garden layout and your settings (language, volume, speed) are stored on your device only. We cannot see them. They are removed when you delete the app.

The stores

You buy and download the game from the Apple App Store or from Google Play. Apple and Google process your purchase and your payment under their own privacy policies. They do not tell us who you are. We receive sales figures per country and day, without names, e-mail addresses or payment details. The stores may also show us anonymous, combined figures about installs and crashes if you agreed to share them in your device settings.

This website

This website (backyardbloom.app) is made of plain pages. It sets no cookies, uses no analytics, no advertising and no fonts, scripts or pictures from other companies. The links to the App Store and Google Play are plain links: nothing is sent to Apple or Google until you click them.

Like every web server, ours writes a log line for each request: the IP address, the date and time, the page asked for, and the browser and system your device reports. We use the log only to keep the site running and safe (our legitimate interest, Article 6(1)(f) GDPR), and we delete it after 30 days at the latest. The server is in Germany, at Hetzner Online GmbH, which hosts it for us.

When you write to us

If you send us an e-mail, we receive your address and whatever you write. We use it only to answer you and to fix the problem you report (Article 6(1)(b) and (f) GDPR). Our mail is handled by OVH SAS (France) and Google Ireland Ltd. as our processors. We delete support mail within two years after the last message, unless the law requires us to keep it longer.

Children

The game is suitable for a general audience and collects no data from anyone, children included. Children should ask a parent before they write to us.

Sharing and transfers

We do not sell or rent personal data and we do not share it for advertising. The processors named above work under contract with us. Where one of them processes data outside the European Economic Area, it does so under the safeguards of the GDPR, such as the EU standard contractual clauses or an adequacy decision.

Your rights

Under the GDPR you can ask us for access to your data, for correction, deletion or restriction, for a copy to take elsewhere, and you can object to processing based on our legitimate interest. Write to privacy@backyardbloom.app. We answer within one month.

You can also complain to a data protection authority. Ours is the Comissão Nacional de Proteção de Dados (CNPD) in Portugal, www.cnpd.pt.

Changes

If the game or this website ever starts to handle data in another way, we will change this page first and put the new date at the top. A change that matters will also be named in the release notes of the game.